They really have a big problem with service and attitude, it is not possible that they treat customers in such a contemptuous way and with such little empathy, it is unfortunate that a great brand like Honda has that type of service, the indifference with which they treat customers is irritable The customer, especially the service and spare parts reception area, is so unprofessional, I already bought the car now I will have to put up with their mistreatment, very bad attention, hopefully they will do something to improve it
I changed agencies because in the previous one their service was very bad. I make an appointment at this other one and...
Appointment for service
1. They gave me an appointment at 8:20am and received me 30 minutes later. Justification, "we open at 9am." Internal issue that they have to resolve with the person who makes the appointments.
When they deliver my car, I'll add comments. Meanwhile, bad experience.
Update
2. They called me to deliver the car 3 hours later. Flash type the service. Good attention at delivery time, I hope they have done quality work and there are no surprises later.
This agency left me with many doubts and compared to the previous agency, Honda VHSA, the previous one is a little better.
Update
3. Today, Tuesday, 3 days after the service...I get the message on the car dashboard "Mantto required"...all done poorly...very bad agency. 🤮
Don't go...they are the worst
0
Super
8 months ago0
They really have a big problem with service and attitude, it is not possible that they treat customers in such a contemptuous way and with such little empathy, it is unfortunate that a great brand like Honda has that type of service, the indifference with which they treat customers is irritable The customer, especially the service and spare parts reception area, is so unprofessional, I already bought the car now I will have to put up with their mistreatment, very bad attention, hopefully they will do something to improve it
3 months ago0
I changed agencies because in the previous one their service was very bad. I make an appointment at this other one and... Appointment for service 1. They gave me an appointment at 8:20am and received me 30 minutes later. Justification, "we open at 9am." Internal issue that they have to resolve with the person who makes the appointments. When they deliver my car, I'll add comments. Meanwhile, bad experience. Update 2. They called me to deliver the car 3 hours later. Flash type the service. Good attention at delivery time, I hope they have done quality work and there are no surprises later. This agency left me with many doubts and compared to the previous agency, Honda VHSA, the previous one is a little better. Update 3. Today, Tuesday, 3 days after the service...I get the message on the car dashboard "Mantto required"...all done poorly...very bad agency. 🤮 Don't go...they are the worst
a year ago0
Only that, acceptable, nothing to recommend or attention to praise
3 months ago0
Good service and quality and delivery on time
a year ago